Wellhub
Creating Trust, Healthy Conflict and a Culture of Candor in The Exec and Senior Leadership Team
C‑Suite and Senior Leadership Development (High‑Growth Tech Unicorn)
At a glance
Audience— C‑Suite + 4 senior‑leader cohorts across 11 countries
Format— 6 half‑day masterclasses (monthly, online)
Primary goals— Protect culture during hyper‑growth; raise psychological safety; build feedback norms; make better decisions; upgrade executive communication
Outcome— Perfect facilitation feedback from the C‑Suite
Challenge
$bn tech start-up growing double digits quarterly, absorbing Exec level hires from marquee technology companies like Facebook, Amazon and Netflix. Hyper growth required cultural alignment without losing impact.
What we delivered
Psychological Safety: Because trust drives performance
Feedback‑Rich Culture: How to have the courageous conversations that generate high-performance
Problem Solving and Decisions: Inclusive, decisive frameworks using live contentious issues.
Prioritisation: The science of trade-offs
Empowerment and Autonomy: Coaching culture, situational leadership, delegation.
High‑Impact Executive Communication: Adaptive leadership; connection, collaboration, trust.
Impact
Perfect C‑Suite feedback rating
Clearer decision pathways, stronger feedback habits and faster alignment.
Tools applied immediately in exec forums and cross‑functional meetings.
Stakeholder Feedback
David proved to be exceptional… Feedback [from the C-Suite] was full of praise for David's energy, adaptability and ability to lead and allow discussions to flow and tools to be applied immediately - resulting in a perfect feedback score over the six half day sessions.
~ Larrisa Takayama, Lead L&D Design, Wellhub
What's unique about David is the speed and efficiency with which he combines theory with practical application to ensure a platform for behaviour change is delivered. This element surpassed that of other courses we’ve embarked on - placing people in an environment which allows for real-time immediate growth. Some of my team's comments were “I have taken away skills I know I will use for the rest of my career as well as in my personal life”.
David’s coaching stems from his own personal development journey, which means that he knows what it takes to effect personal behaviour change. Through deep insights and observation, he identifies the underlying drivers of your behaviour to identify simple and easily implementable solutions.
~ Jennifer Arendse, General Manager, Discovery
The SCL Accelerator™ was life‑changing — personally and professionally. It gave me a new mindset and the confidence to present the best version of myself to the world.
~ Natalie Magosha, Marketing Manager, Discovery
Stakeholder Feedback
David proved to be exceptional… Feedback [from the C-Suite] was full of praise for David's energy, adaptability and ability to lead and allow discussions to flow and tools to be applied immediately - resulting in a perfect feedback score over the six half day sessions.
~ Larrisa Takayama, Lead L&D Design, Wellhub
Stakeholder Feedback
David proved to be exceptional… Feedback [from the C-Suite] was full of praise for David's energy, adaptability and ability to lead and allow discussions to flow and tools to be applied immediately - resulting in a perfect feedback score over the six half day sessions.
~ Larrisa Takayama, Lead L&D Design, Wellhub
What's unique about David is the speed and efficiency with which he combines theory with practical application to ensure a platform for behaviour change is delivered. This element surpassed that of other courses we’ve embarked on - placing people in an environment which allows for real-time immediate growth. Some of my team's comments were “I have taken away skills I know I will use for the rest of my career as well as in my personal life.
David’s coaching stems from his own personal development journey, which means that he knows what it takes to effect personal behaviour change. Through deep insights and observation, he identifies the underlying drivers of your behaviour to identify simple and easily implementable solutions.
~ Jennifer Arendse, General Manager, Discovery
The SCL Accelerator™ was life‑changing — personally and professionally. It gave me a new mindset and the confidence to present the best version of myself to the world.
~ Natalie Magosha, Marketing Manager, Discovery
The Client
Wellhub partners with more than 15,000 companies in 11 countries to give millions of employees access to best-in-class corporate wellbeing programs.
The Brief
Due to the company’s astronomical growth, Wellhub has undergone rapid expansion (with executive hires coming from marquee tech firms such as Google, Facebook & Amazon). This created a challenge to the organic culture - & a corresponding opportunity to shape the future deliberately, upskill in core competencies & work on pressing strategic issues together.
The Solution
A custom-designed solution integrating modules from our flagship ‘Leading with Resonance’ programme, delivered over 6 half days with each masterclass a month apart. This included delivery to 4 x senior leader cohorts, & 1 x C-Suite programme. All training was delivered online.
The Agenda
Creating psychological safety
• Why trust underpins every aspect of performance
• Creating a culture of psychological safety
• Repairing relationships that lack trust
Establishing a feedback rich culture
• Why feedback is greatest gift you can give - & receive
• How to create a feedback culture
• The feedback framework
Problem solving & decision making
• A framework for effective, inclusive & decisive decision-making
• Understanding differing perspectives through mental models
• Having a real-time productive & intentional conflict using a contentious issue on the strategic agenda
Prioritisation
• Replacing the tyranny of the urgent with the primacy of the important
• Building a focused, prioritisation culture
• A framework to prioritise projects
Empowerment & autonomy in a coaching culture
• Creating a coaching culture
• Developing situational leadership
• Increasing autonomy through intentional delegation
High Impact, Executive Communication
• Adaptive leadership & relational intelligence
• The art of connection, collaboration & trust
• Executive communication
The Results
David’s design & delivery resulted in a perfect feedback assessment from the C-Suite leaders (many of them titans in the tech industry).
“I worked alongside David on a C-Suite level leadership program (and Senior Leaders as well) for Wellhub - a large global technology company. The program was made up of 6 modules with the most diverse leadership themes, customized for the client's reality.
Throughout the program, David proved to be an exceptional professional who delighted the client (and program participants) from the beginning. In module evaluations, participant feedback was full of praise for David, including: his energy, adaptability, presence, attentive listening, and ability to lead discussions and interactions between participants, allowing discussions to flow and tools to be applied immediately.
The results of this program were very positive for the organization and this is certainly due to the excellent work of David, who at the end of the program was able to obtain a perfect score from the instructor's feedback!"
Larrisa Takayama