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First Rand Bank

Emerging Leader Accelerator

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From HR Order Taker to Strategic Consultant (9‑Month Leadership Journey)

At a glance

Audience - HR business leaders and managers (+100 employees) across 4 sequential accelerator programmes over 24 months 

Primary goals -  Shift HR from operational order‑taker to strategic partner while increasing high-performance teaming and ability to communicate with clarity, EQ and influence during moments that matter

Outcomes - Net Promotor Score 9.8/10

Challenge

First Rand Bank wanted HR to operate as a strategic consultancy — framing problems clearly, influencing senior stakeholders and communicating recommendations confidently. 

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Discovery and design 

Executive Vision + Clarity + Alignment Session to set priorities and success criteria.

Masterclasses, coaching and team dynamics sessions across Accelerators

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Agenda highlights

Operational Order‑Taker → Strategic Consultant: Discovery, diagnosis, value creation when working with stakeholders.

High‑Performance Teaming: Masterclasses and personality profiling to create connected, collaborating and contributing teams.

High‑Impact Communication: Communicating with clarity, EQ and impact; seven elements of a winning pitch; executive presence.

Experiential Integration: Solving a real, strategic marketing problem in action‑learning teams with expert support.

1:1 Integrative Skills Coaching: Targeted, competency‑based sessions to accelerate behaviour change.

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Impact

Net Promotor Score 9.8/10

Outcome

More confident leaders capable of influencing rooms through critical reasoning, problem solving and stakeholder engagement. 

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Stakeholder Feedback

It is difficult to distil into mere words the impact my time with David has had on me both professionally and personally… If you are on the hunt for leadership coaching in a safe space, on any aspect related to personal mastery, look no further.

~ Dudu Moloko, Group Head of Learning and Development, First Rand Bank

Stakeholder Feedback

David was able to unlock a part of me that was blocked for such a long time… I am forever grateful that I got such a grand opportunity to work with someone as unique as David… What a gift you are David — may everyone be lucky enough to take something from you.

Jenna Pypers, Risk Leader, First Rand Bank 

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Stakeholder Feedback

It is difficult to distil into mere words the impact my time with David has had on me both professionally and personally… If you are on the hunt for leadership coaching in a safe space, on any aspect related to personal mastery, look no further.

~ Dudu Moloko, Group Head of Learning and Development, First Rand Bank 

David was able to unlock a part of me that was blocked for such a long time… I am forever grateful that I got such a grand opportunity to work with someone as unique as David… What a gift you are David — may everyone be lucky enough to take something from you.

~ Jenna Pypers, Risk Leader, First Rand Bank 

The SCL Accelerator™ was life‑changing — personally and professionally. It gave me a new mindset and the confidence to present the best version of myself to the world.

~ Natalie Magosha, Marketing Manager, Discovery  

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Stakeholder Feedback

It is difficult to distil into mere words the impact my time with David has had on me both professionally and personally… If you are on the hunt for leadership coaching in a safe space, on any aspect related to personal mastery, look no further.

~ Dudu Moloko, Group Head of Learning and Development, First Rand Bank 

David was able to unlock a part of me that was blocked for such a long time… I am forever grateful that I got such a grand opportunity to work with someone as unique as David… What a gift you are David — may everyone be lucky enough to take something from you.

~ Jenna Pypers, Risk Leader, First Rand Bank

The SCL Accelerator™ was life‑changing — personally and professionally. It gave me a new mindset and the confidence to present the best version of myself to the world.

~ Natalie Magosha, Marketing Manager, Discovery

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Voices from the client 

It is difficult to distil into mere words the impact my time with David has had on me both professionally and personally… If you are on the hunt for leadership coaching in a safe space, on any aspect related to personal mastery, look no further.

~ Dudu Moloko, Group Head of Learning and Development, First Rand Bank 

David was able to unlock a part of me that was blocked for such a long time… I am forever grateful that I got such a grand opportunity to work with someone as unique as David… What a gift you are David — may everyone be lucky enough to take something from you.

~ Jenna Pypers, Risk Leader, First Rand Bank

The SCL Accelerator™ was life‑changing — personally and professionally. It gave me a new mindset and the confidence to present the best version of myself to the world.

~ Natalie Magosha, Marketing Manager, Discovery

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The Client

First Rand Bank is a South African headquartered bank with 44,000 employees.

The Brief

David was the lead faculty member on a two-year leadership development journey for FNB’s HR business, collaborating with The Josh Bersin Academy.

The Solution

David began by facilitating a Vision Session for FRB Execs, to understand what competencies they wanted their talent to upskill in.

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The Agenda

Consequently, David designed & delivered half day masterclasses on:

 

From operational order-taker to strategic consultant

 

The art of influence

 

High impact communication: pitching to a dragons’ den of career deciding stakeholders

 

In addition, David was responsible for the design of the action-learning process (including problem setting, sponsor engagement, 3 x check-ins to understand the progress teams were making & unblock the challenges they were encountering).

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The Results

“It is difficult to distil into mere words the impact my time with David has had on me both professionally and personally. I sought out David at a pivotal point in my career where I needed to transition from leading through the lens of subject matter expertise towards being a more influential leader.


Whilst confident of my craft I needed support to help me step into the next level of leadership with boldness while still remaining authentic – honouring the sense of who I am. I was clear that I still wanted to look at myself in the mirror and still be able to recognize myself. I learnt so much from David including, use of the body as a tool to demonstrate executive presence, the ability self-observe and maintain composure and sovereignty in challenging moments.


We did this in 5 sessions and I that is testament to David’s expertise in his craft. The work is never done but I am on my way. If you are on the hunt for leadership coaching in a safe space, on any aspect related to
personal mastery, look no further.”


Dudu Moloko, Group Head of Learning & Development, First Rand Bank

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