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Masterclasses

Transformational behaviour change in core leadership competencies – guaranteed.

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The 'Leading with Resonance' & 'Communicating with Resonance' Masterclasses are perfect for:

  • Leaders from different parts of your business who want to apply evidence-based principles that create cultures of high performance, inclusion & innovation;

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  • Exec teams wanting the above – plus enhanced trust, alignment & increased accountability through a shared language that enables leaders to model values-led behaviour with confidence;

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  • Existing leadership development initiatives that would benefit from upskilling in specific leadership competencies 

Resonance’s modular approach to content design & delivery makes it simple to align with & tailor to your desired objectives & timelines.

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Learn more about our masterclass journeys:

Masterclass 1: Leading with Resonance

Learning journeys typically consist of 6 x half day masterclasses over six months.

 

This programme is perfect for leaders seeking to:


• Understand & apply the principles of collaboration & contribution in high performing, psychologically safe teams

 

• Learn the art of becoming coach-leaders who make a purpose-driven, values-led impact to the organisation


• Lead inclusive, intergenerational & diverse teams into the promised land of high performance


• Create an innovative culture - so you can increase your competitive advantage


As with all Resonance engagements, the curriculum, content & timelines will be customised depending on your business objectives - though mainstay modules include:

  • Understand why the essential ingredient in high performing teams (according to Google, Harvard & MIT research) is psychological safety - & align your culture with its principles to help your leaders create a culture of inclusion, contribution & challenge.

  • Emotional intelligence is to individuals what psychological safety is to teams - because only leaders who can regulate their emotions & are sensitive to how they make others feel can create cultures of trust & innovation. The good news is that emotional intelligence is a skill, not a trait - & through this module, the skills required to lead with EQ can be learned & mastered.


    Effective leaders understand & align with the differing perspectives, motivations & styles of others. Using the 4-Archetype psychometric tool, your leaders will develop an intuitive understanding of how to resonate with those they work with & lead - enabling them to connect, collaborate & contribute with more impact, & less drama in an engaged & inclusive culture.

  • Because feedback is the main mechanism through which people improve, creating a feedback rich culture is not just how you unleash the potential of your talent & improve organisational performance: it’s an ethical imperative. By applying simple tools & frameworks to give & receive feedback without becoming triggered, your leaders will learn to give your teams what they crave most: feedback to help them generate less friction & drama - & deliver improved results in a healthy culture instead.

  • In a VUCA world where change is the only constant & your competitive advantage is eroding at an ever-increasing rate, your talent must be able to lead with agility & innovation for your business to survive, let alone thrive. Yet most leaders aren’t even aware that their job is to create solutions for tomorrow while delivering results today. Teach your talent how to align with – rather than resist – change, & give them an opportunity to understand how innovation works – experientially.

  • Before you can consider unlocking the diversity dividend that lies latent within your organisation, first you need to make your culture inclusive (obviously – because exclusion precludes contribution). In this module, your leaders will learn how to connect & collaborate with team members who are most different (& therefore often most difficult) to connect & work with, bridging the divide & therefore creating the trust & inclusion that high performing, diverse thinking teams are grounded in.

  • Executive presence is the defining feature of enlightened leadership – because unless leaders know how to facilitate group process without dominating or interfering unnecessarily, they will generate confusion, resentment & fear. So give your leaders the insights & tools they need to project presence & model the creativity, expression & ownership that are the hallmarks of healthy cultures – rather than controlling, dominating & stifling discussion & innovation.

  • For employees to release their discretionary effort on behalf of organisational objectives, their ownership & initiative must be encouraged & rewarded. This requires coach-leaders who seek to empower your talent to deliver results by transferring critical thinking, accountability & autonomy. By exploring & applying frameworks & tools, your leaders will understand when & how much to delegate in each circumstance for every individual – as well as how to improve project process & success in a culture of continuous improvement.

  • Effective decision-making & sound judgement are what you want most from your leadership team. After providing your leaders with best practice mental models & frameworks, this module asks your leaders to immediately apply the new insights by solving a contentious, pressing problem on your strategic agenda – so that teams can practically experience what excellent decision making looks like in real-time. After the decision has been made, a reflective coaching session provides leaders with insights into their strengths & weaknesses during group dynamics - & how they can create less friction & add more value when making decisions.

  • Revelation: your leaders will not reach the end of their in-tray until the day they retire - & the more competent a leader is, the more of a magnet they become for urgent & important work. In a world of endless to-dos, increased efficiency isn’t the answer – but rather learning how to become more effective by preventing the tyranny of the urgent from drowning out the important. In a complex & overwhelmed world, applying these frameworks & tools to create the clarity that has never been more important for success - & as your leaders learn to focus, they create a culture of prioritisation that boosts productivity while protecting mental health & emotional well-being.

  • If you asked an employee to articulate why their work was meaningful, would they be able to? Your answer to this question is critical, for meaning & purpose are not just a key driver of results – but a moral & ethical imperative. Man does not live by bread alone, & a team with a Why can bear almost any How. Yet most leaders don’t offer their teams a narrative that places work in a meaningful context. So give your leaders the opportunity to learn how to tap into the most powerful motivational force that exists - & create a meaningful narrative that catalyses extraordinary effort as a consequence.

  • What’s The One Thing that ensures sustainable long-term commercial success? It’s aligning wise judgement with a moral & ethical standard – which is why values-driven leadership is the key to reducing regulatory risk, creating a culture of fairness & becoming a paragon of trust that attracts inbound business through a ‘do the right thing’ reputation. So create space for your leaders to explore, shape & buy into your organisation’s values – so that they can lead & influence by example, rather than remaining potential ticking time bombs misaligned to the ethos of your organisation.

  • Effective leaders understand & align with the differing perspectives, motivations & styles of others. Using the 4-Archetype psychometric tool, your leaders will develop an intuitive understanding of how to resonate with those they work with & lead - enabling them to connect, collaborate & contribute with more impact, & less drama in an engaged & inclusive culture.

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Masterclass 2: Communicating with Resonance

The quality of your communication determines the quality of your life - & leadership.


This course guarantees a transformation in the confidence, persuasiveness & impact of your talents’ communication – meaning your business gets paid a dividend on clarity (rather than a tax on confusion).


The best bit? Because the course culminates in delegates giving a presentation to a panel of career deciding stakeholders, not only will your talent experience & embed the paradigm shift they’ve made under intense pressure – but your stakeholders will instantly witness the transformation (& ROI!) this course promises, too.


Ideally a three-day course (though can be condensed to one or two days, depending on desired outcomes).


This programme is perfect for:

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Leaders who want to communicate with more confidence, clarity & impact

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Client-facing talent who want to win more business & serve clients better

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Marketing teams who want to harness the spoken & written word more persuasively when creating content & pitching ideas

As with all Resonance engagements, the curriculum will be customised depending on your business objectives, though mainstay modules include:

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  • You ask one question instantly & intuitively every time you meet someone: how much can I trust you? Once your leaders understand the principles of trust & the importance of intention, they will instantly earn the right to communicate with more candor – & offer clarity, rather than confusion.

  • The fuel of business is data - & yet the human mind struggles to remember more than three numbers at a time. So teach your talent to analyse, interpret & present data impactfully – & watch audience understanding & alignment increase as a consequence.

  • Persuasion is how leaders get followers to release discretionary effort without using coercion or manipulation. By exploring neuroscience, your leaders will understand the principles of persuasion - & learn to communicate persuasively (rather than manipulatively or coercively).

  • Gravitas is the ingredient that creates presence, influence & impact. Leaders will learn impactful body language, emotional connection, word selection & vocal tone to step into their power, hold attention & deliver a compelling message.

  • Business is complex, & narrative is how humans transmit understanding. This module teaches talent how to transform complex ideas into clear, simple & engaging narratives that captivate and persuade audiences when presenting in PowerPoint.

  • Attention spans have shortened & frayed, meaning unless your talent can hook an audience upfront & then hold their attention with compelling copy, your audience will respond with TL;DR. Whether it is drafting RFPs, writing emails or creating marketing material, we promise your talent will undergo a paradigm shift in their ability to write with impact & clarity – which is what their audience wants most from their writing.

  • Leaders must communicate with confidence & believability if they are to inspire teams to achieve challenging objectives. Yet speaking in public is a nerve-racking experience – with many leaders experiencing flight, fright or freeze when they communicate during a moment that matters. By stress-testing your talent in a dragons’ den pitching to senior stakeholders, delegates experience the power of transmuting anxiety into excitement - & creating the clarity & energy your audience needs to make a message land impactfully & persuasively.

  • Communication happens on the listener’s terms - & so the best leaders understand how to easefully meet their stakeholders in whatever style creates alignment & understanding. Using The 4-Archetype personality instrument, your leaders will develop self-awareness around their communication style, & understand how to align with & appeal to the perspectives, motivations & styles of others.

  • Connection & collaboration hinge on effective communication - but before information can be broadcast & received, alignment & understanding must first be obtained. Learn how to connect with & create resonance with stakeholders – in particular those you find most different – & potentially difficult.

  • Do your leaders know how to create communication strategies across mediums for different audiences, taking into consideration the Who (the audiences), How (the medium), What (the message) & When (frequency) of communication? If not, it’s unreasonable to expect an engaged culture – because large segments of your organisation likely feel ignored. Your leaders will leave this module with a communication plan that makes their audience feel included & communicated to - & engaged as a consequence.

  • People buy from people they trust who can solve the problems they care about. So how do you create connection, generate trust & earn the right to serve clients by solving their problems? The answer is in creating resonance (rather than rapport), simplifying your message (rather than wading through a pitch deck) & by persuasively outlining benefits & outcomes (rather than features). So teach your talent to close deals by chunking the sales process into steps (such as getting a meeting; confirm problem-solution fit; address concerns; conceptual agreement; sign T&Cs). Once the overarching strategy & next best action are clear, sales becomes simple: simply persuade your prospect to walk the next step of the journey alongside you.

  • How can you serve your existing clients so they become cheerleaders who refer business to you, & increase their share of wallet with you? What do you do with demanding & difficult clients? And how can you use Pareto’s Law to maximise effort for reward? This interactive module helps your relationship management teams keep your biggest asset – clients – from turning into a liability.

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What do people say about their time with David

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The Resonance Promise

Working with Resonance is guaranteed to exceed the expectations of your stakeholders (based on the feedback they provide).

If it doesn't - you can have your investment back.

Having delivered hundreds of masterclasses, we've never failed to exceed the expectations of the leaders we serve: you can count on us to keep our promise.

“The value received in comparison to the cost of the course weighs tons towards the value received”

CEO, Multimedia

 

“You don’t know what you don’t know. We help brands communicate their message and the two days spent with David was an eye-opening experience to where we fall short. The value received in comparison to the cost of the course weighs tons towards the value received. David’s effort, care, and teaching style allow you to reflect deeply on how you communicate and your approach to connecting with people. You realise that there is an internal fear and monster that you need to overcome every single day. It’s a choice about how you show up and open yourself to landing your message.

 

Thank you David for being you, and allowing people to reveal their best selves. It was a special moment to see how the attendees transitioned from shy and weak to positive and strong presenters within the two days. As I said, you don’t know what you don’t know. Don’t waste your time in ignorance or arrogance. Allow David to shine a light on where you fall short and empower yourself to become the best communicator that you can be. Your family, team, and shareholders will thank you for it.”

Anrico du Plessis, CEO, Multimedia

“Truly exceptional”

CEO, Content Marketing Bureau

 

“I wholeheartedly recommend the High Impact Communications program led by David Joshua through Henley Business School. As I continue to evolve and grow, investing in transformative experiences like this is crucial. This program offered a profound opportunity for introspection, helping me identify areas for improvement and refine my communication skills.


David's unique approach, focusing on the head-to-heart transition, resonated deeply with me. His philosophy highlights the power of communication as a catalyst for creating impact, achieving dreams, and leaving a lasting legacy.


I had the privilege of one-on-one coaching sessions with David, which were truly exceptional. His genuine care, empowering guidance, and expertise make him an outstanding coach for the big pitches - landing big out there ideas. He embodies the qualities of a champion, and I feel fortunate to have worked with him.


As I embark on my journey of writing a book and returning to the stage, I recognise the importance of a coach to help you do intent full communication, influence and persuade.


If you're seeking a coach to help youbreak through barriers and unlock your full potential, look no further than David Joshua."

Carmen Murray, CEO, Content Marketing Bureau

“A platform for behaviour change.”

Executive Head of Marketing, Discovery (Vitality)

 

“What's unique about David is the speed and efficiency with which he combines theory with practical application to ensure a platform for behaviour change is delivered.


This element surpassed that of other courses we’ve embarked on - placing people in an environment which allows for real-time immediate growth. Some of my team's comments were “I have taken away skills I know I will use for the rest of my career as well as in my personal life”. Our teams found the experience “fresh” and finished the course feeling excited.


David’s coaching stems from his own personal development journey, which means that he knows what it takes to effect personal behaviour change. Through deep insights and observation, he identifies the underlying drivers of your behaviour to identify simple and easily implementable solutions.”

Jennifer Arendse, Executive Head of Marketing Discovery (Vitality)

“Measurably better outcomes than previous business school solutions we have used to accelerate our talent’s transition into leaders”

CHRO, Discovery (Vitality)

 

“The Resonance learning journey achieved measurably better outcomes than previous business school solutions we have used to accelerate our talent’s transition into leaders. What makes it even more remarkable is that it was delivered at significantly less cost, achieved in far less time, and was a genuinely enjoyable (though highly challenging) experience for the talent who were fortunate enough to be selected for it.”

Yuleesha Naidoo, CHRO, Discovery (Vitality)

“The content David delivers on cultural transformation and leadership development is real and relevant. As I step into a new Executive leadership role, David’s guidance has proved really valuable for me, and has helped me understand how to better lead and empower my team.”

 

COO, The Co-Op

“David is an engaging leadership facilitator and coach, who quickly created a relaxed and open environment with our senior leadership. As a consequence of the leadership journey and coaching, I have definitely seen a good improvement in my presence with the team and overall communication – I now have better understanding of how I can interact better with my team and other key stakeholders.
 
The content David delivers on cultural transformation and leadership development is real and relevant. As I step into a new Executive leadership role, David’s guidance has proved really valuable for me, and has helped me understand how to better lead and empower my team.” 

 

Kenny McDonald, COO, The Co-Op

“If you are on the hunt for leadership coaching in a safe space, on any aspect related to personal mastery, look no further.”

 

Head of Learning & Development, First Rand Bank

“It is difficult to distil into mere words the impact my time with David has had on me both professionally and personally. I sought out David at a pivotal point in my career where  I needed to transition from leading through the lens of subject matter expertise towards being a more influential leader. Whilst confident of my craft I needed support to help me step into the next level of leadership with boldness while still remaining authentic – honouring the sense of who I am. I was clear that I still wanted to look at myself in the mirror and still be able to recognize myself. I learnt so much from David including, use of the body as a tool to demonstrate executive presence, the ability self-observe and maintain composure and sovereignty in challenging moments. We did this in 5 sessions and I that is testament to David’s expertise in his craft. The work is never done but I am on my way. If you are on the hunt for leadership coaching in a safe space, on any aspect related to personal mastery, look no further.” 


Dudu Moloko, Group Head of Learning & Development, First Rand Bank
 

“Highly recommend him as a modern, forward thinking, inspirational leadership expert and coach!”

Chief People Officer, The Co-Op

 

“We engaged David to support our leaders on their leadership journey. Very quickly, he established psychological safety with the team and from this, was able to develop a bespoke series of workshops.  His content was backed up with evidence, as well as personal experience, which allowed him to quickly captivate, motivate and inspire our leaders.  His delivery was authentic, energetic and fast paced, whilst at the same time flexible in addressing the needs of the audience and different personality styles.  

 Feedback has been overwhelmingly positive, with many experiencing tangible results in themselves and with their teams after the first workshop. A number of our leaders have also engaged in coaching, with some finding it so beneficial, they have requested further sessions. 

We look forward to continuing our relationship with David and would highly recommend him as a modern, forward thinking, inspirational leadership expert and coach!”

Natalie Clare, Chief People Officer, The Co-Op
 

"A perfect feedback score"

Programme Director, Henley Business School Africa

“David delivered a session for me at Henley Business School... He got a perfect [feedback assessment] score, which is extremely rare. They were blown away… I will gladly use him again and would highly recommend him.”


Marti Janse Van Rensburg ~ Programme Director, Henley Business School Africa

"A beacon of transformative guidance... David stands head & shoulders above the rest.”

 

Director, iPsycTech

“Working with David as a coach has been an absolute game-changer! From our very first session, he not only met but far exceeded my expectations. David's insights and tangible tips transformed my communication and business development effectiveness, unlocking a deep understanding that I hadn't reached before. What sets David apart is his profoundly human approach – he creates a space that not only makes you feel psychologically safe and seen but also challenges you enough to completely shift your mindset and actions.

Having been around numerous coaches in my career, David stands head and shoulders above the rest. His unique ability to seamlessly blend pragmatic techniques with profound wisdom on presence, empathy, and purpose is nothing short of awe-inspiring. David's impact on my comprehension of critical sales and marketing components has been genuinely life-changing.

I can't sing David's praises enough; he's not just a coach, but a beacon of transformative guidance. Highly, highly recommended.”

 

Michelle Renecle, Director of Behavioural Science & People Analytics, iPsycTech

“A perfect score from the C-Suite delegates”

 

Leadership Development Programme Lead, Wellhub

“David really is a very skilled facilitator who manages to generate connection and transformation in the participants! I worked alongside David on a C-Suite level leadership program (and Senior Leaders as well) for a large global technology company. The program was made up of 6 modules with the most diverse leadership themes, customized for the client's reality.

Throughout the program, David proved to be an exceptional professional who delighted the client (and program participants) from the beginning. In module evaluations, participant feedback was full of praise for David, including: his energy, adaptability, presence, attentive listening, and ability to lead discussions and interactions between participants, allowing discussions to flow and tools to be applied immediately.

The results of this program were very positive for the organization and this is certainly due to the excellent work of David, who at the end of the program was able to obtain a perfect score (from the C-Suite delegates) for the instructor's feedback!

Working with David was an honor, I was able to learn a lot from our content exchanges and co-constructions. Thanks for always being so available and open to constant improvements!”

 

Larissa Takayama, Wellhub Leadership Development Programme lead

“Mind-blowing and life-changing.”

 

Founder of Oluchinelo

 


“Thank you so much for the insightful principles, David! I honestly hope that more female leaders will have the opportunity to be part of your sessions: they are mind-blowing and life-changing.”


Phumzile Mciwa ~ Founder of Oluchinelo

"David is head and shoulders above any previous training / coaching I have experienced! He made the learning environment safe to be open, and his style is extremely interactive and engaging with simple but effective techniques."

 

Head of Retail, The Co-Op

"The impact of the leadership journey and coaching with David has been enormous on both my relationships at work and at home. I am definitely a calmer person now, and don’t get triggered by strong personalities the way I used to: I now respond with a calm and curious approach.... This has helped our relationship enormously and we now work better as a team.... Also, I now encourage my team to give open and honest feedback (which they have embraced), and this has definitely made the team a stronger group.

Thank you David."

Daphne East, Head of Retail, The Co-Op

“Would absolutely recommend his training to other team and business leaders.”

 

Investment Director, Investec

 


“David’s charisma and enthusiasm, alongside his focus on tailoring individual and team development journeys, resulted in me taking multiple key new mindsets away from the time we spent together…
 
David’s training provided more junior members of my team with valuable insights into how to engage with clients and colleagues (and maybe partners!). For the more senior members, it challenged our status quo mindset, and encouraged us to take different viewpoints.
 
I am really pleased that many team members have requested additional 1:1 training with David following our sessions, and would absolutely recommend his training to other team and business leaders.”


Nick Russell ~ Senior Investment Director, Rathbones London

“Far exceeded my expectations: it is vastly different to any other training course”

 

Litigation Manager, Old Mutual

“This course far exceeded my expectations: it is vastly different from any other training I have been on. The content is well-structured and positively thought-provoking.
 
My one-on-one coaching session with David was extremely humbling… In a world full of numbers, I tend to get caught up in the details. However, this course was most enlightening as it gave me an understanding of where my major areas of development are and how to significantly improve on them, which has enabled me to better come out of my shell.
 
I would certainly recommend this course as well as the one-on-one sessions to all who intend to excel in their corporate careers. This course will definitely give you the edge.”


Aadil Akoojee ~ Litigation Manager, Old Mutual

“The best session I have ever had

 

Engineering Manager, Glencore

 


“I have not learned so much in such a short time as the time spent with David… Honestly one of the best if not the best session I have ever had during a course. It will really add so much value to my career. Thanks, David - really impressive stuff.”


Richard Daneel ~ Engineering Manager, Glencore

“A life-changing experience

 

Marketing Manager, Fidelity

 


“The Resonance learning journey was a life-changing experience for me, both in my personal and professional life. The course gave me a different mindset and has given me the confidence to present the best version of myself to the world.

 I highly recommend this course… David is a great coach, he will not stop until you come out this journey a hero!”


Natalie Magosha ~ Marketing Manager, Fidelity

“Undoubtedly the best I have attended.”

 

Data Science Manager, African Bank

 


"I had the privilege of attending training that David presented over two days at Henley Business school. It had a deep impact on me in terms of defining and equipping me with what I need to work on for my personal development and growth.


The person and professional that David is made the training useful, relatable, impactful and undoubtedly the best I have attended yet.


I would highly recommend anyone to invest the time and funds to attend training offered and/or facilitated by David. Can't wait for another opportunity to engage him!"

Andre Cedras ~ Data Science Manager, African Bank

“David was able to unlock a part of me that was blocked for such a long time. He truly is an incredible human being and is exceptionally powerful in changing the way we think and function.”

 

Client Desirability Analyst, First Rand Bank

 


“I spent just a mere 2 days with David and he was able to unlock a part of me that was blocked for such a long time. He truly is an incredible human being and is exceptionally powerful in changing the way we think and function. David has an incredible way of teaching an audience but somehow almost lock into what you need individually, 2 days and I walked out of his session with a new view of the way I engage daily and the way I can communicate to change, influence and be impactful in my personal life and my work life. I am forever grateful that I got such a grand opportunity to work with someone as unique as David, everyone should take the time out to invest in themselves and I feel that is exactly what I did through being taught by David. what a gift you are David, may everyone be lucky enough to take something from you, you have so much to give.”

 

Jenna Pypers, Client Desirability Analyst, First Rand Bank

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