Dancing in the boardroom: a guide to ending drama & cultivating trust among executives for MTN
The Client
MTN is among the largest mobile network operators in the world, with 295 million subscribers.
The Brief
MTN’s C-Suite was experiencing conflict & drama. Resonance’s brief was to re-establish trust & teach them how to engage in productive disagreements while minimising emotional friction.
The Solution
Dancing in the boardroom: two days of masterclasses & group work to learn how to play the ball – not the man – during a discussion on contentious issues.
The Agenda
Having difficult conversations with authenticity & alignment
Creating a feedback-rich culture
The 4 stages of psychological safety
A guide to ending drama: the drama triangle
Stepping into self-confidence - & overcoming limiting beliefs
Maintaining executive presence under fire
1:1 coaching
Understanding different perspectives using The 4-Archetype personality instrument
The Results
The two-day masterclass received a perfect feedback score from every delegate. Feedback for the two-day engagement included:
“Keep David as the facilitator of this program, he is absolutely amazing”
“Pre-planning and holding discussion during the process was excellent”
“Course materials were of a very high-quality standard.”
“The entire program was well structured.”